Terms of service – Artasticer
Welcome to Artasticer. By using our website and purchasing our unique handmade products, you agree to the following comprehensive terms and conditions. Please read them carefully to understand your rights and obligations.
Your agreement with Artasticer
Artasticer proudly offers a diverse range of wall art, handmade products, unique gifts, wall prints, and posters through this website. By placing an order with us, you confirm your agreement to comply with these comprehensive Terms of Service. We reserve the right to update these terms periodically, and your continued use of our site signifies your acceptance of any revised terms. We encourage you to review this page regularly.
Our unique products and your expectations
We meticulously strive to ensure all product descriptions, high-quality images, and pricing are accurate and up-to-date. Please note that due to the handcrafted nature of many of our items, there may be slight variations from the images shown, making each piece truly unique. All products are sold subject to availability, reflecting the bespoke nature of some of our creations.
Ordering and secure payment
Placing an order with Artasticer is straightforward via our secure website checkout. We accept a variety of payment methods including major credit/debit cards, PayPal, and Apple Pay, ensuring a smooth and safe transaction. Full payment is required at the time of purchase to confirm your order.
Delivery to your door
For comprehensive details on order processing times, shipping costs, and international delivery options, please refer to our dedicated Delivery & Returns page. While we provide estimated delivery times, these may vary due to external factors such as postal delays or unforeseen circumstances. We always aim to get your beautiful items to you as quickly and safely as possible.
Easy returns and protecting your art
Our policies regarding returns, exchanges, and refunds are fully detailed on our Delivery & Returns page. Please be aware that custom or personalised orders cannot be returned or exchanged unless they are found to be faulty or damaged upon arrival, reflecting the bespoke nature of these items.
Intellectual property & safeguarding creativity
At Artasticer, creativity is at our core. All content displayed on our website, including but not limited to images, unique designs, artistic text, and branding, is the exclusive property of Artasticer. Unauthorized reproduction, copying, or use of any of our copyrighted content without our explicit written permission is strictly prohibited. This ensures the protection of our artists' original works and our brand integrity and is crucial to maintain the value of our unique art.
Our commitment and limitation of liability
Artasticer will not be held liable for any indirect, incidental, or consequential damages that may arise from the use of our products or website. We also cannot be held responsible for delays or damage caused by third-party carriers during the shipping process, though we always strive for reliable delivery partners. Our responsibility is limited to the purchase price of the items.
Your privacy and data protection
Any personal information collected during your purchase is used solely for the purpose of fulfilling your orders and providing excellent customer support. For a comprehensive understanding of how we handle, store, and protect your data, please refer to our dedicated Privacy Policy document. We are committed to safeguarding your personal information.
Governing law & getting in touch
These Terms of Service are meticulously governed by the laws of the United Kingdom, reflecting our base in Mill Hill. Any disputes arising from these terms will be subject to the exclusive jurisdiction of UK courts. Should you have any questions about these Terms of Service or your order, please do not hesitate to contact us directly via email at [[info@artasticer.co.uk]]. We are here to help and ensure a fair resolution to any concerns.